Refund policy

At Liftstein.com, we operate as an inquiry-based platform showcasing our available forklift inventory. We do not process direct online transactions, and as such, we do not have a standard return or refund policy.

Returns & Refunds Process

Since every forklift unit is unique — with varying specifications, conditions, and pricing — any return or refund requests will be considered on a case-by-case basis.

If you have concerns about a specific forklift, we encourage you to:

  1. Fill out the inquiry form on the product page to request details.
  2. Our team will provide comprehensive information about the forklift’s condition, availability, and sales terms.
  3. If a refund or return is necessary after the purchase is finalized, we will evaluate the request individually and communicate the next steps.

Contact Us

For any questions regarding a product inquiry or refund concern, please contact us at: info@liftstein.com